PHILOSOPHY

Over the past 10 years, Vocalcom has provided world-class contact center solutions. With a global presence in 38 countries and over 3000 clients using our systems daily, Vocalcom occupies a leadership position in today’s call center marketplace. Vocalcom The evolution of multi channel, multi sites, voice over IP, email, SMS, coaching and video innovations have changed the contact center industry.
At all our office locations, and throughout our development and sales operations, Vocalcom maintains a deep commitment to our customers.

This determination we have to guide and work together for the common good of our clients portrays everything we do: from research and development, to product manufacturing, marketing, sales and distribution.

Within the Vocalcom product portfolio list you will find the latest Asterisk, Natural Language, VoiceVision, HMP, Dialogic and Avaya contact center platforms. Together these next generation technologies can be bundled with Vocalcom’s software architecture to provide turn key solutions for all industry markets.

GLOBAL RECOGNITION

What differentiates Vocalcom from the competition is its workforce. 25% of the staff are from the call center industry thus influencing the product development.

This demonstrates that Vocalcom’s products are developed based on client’s requirements and that we understand our clients needs.
In France, the Vocalcom software suite is recognized by the National Minister of Education (RIP) par le ministère de l'Eduction Nationale.
In Europe, Vocalcom received the label of Innovation related to the EUREKA programme for taking part and cooperating in the top technology companies in 33 European countries that are part of the European Union. .
Worldwide, Vocalcom Innovative product awards, best in its class for 5 consecutive years in the United States by TMC.
Vocalcom call Center Software.
predictive dialer.
Vocalcom on Avaya platforms.