5
Global rating
(5/5)
Ease-of-use
5 /5
Functionality
5 /5
Performance
5 /5
Customer Support
5 /5
Contact center software

No matter what concept we come up with, Vocalcom seems to have a solution for it.

No matter what concept we come up with, Vocalcom seems to have a solution for it. The functionality is so user friendly and intuitive, much better than my previous interface with another contact center software provider. It handles call volume very well and agents love it. Since we switched to Vocalcom, agents productivity has tripled and customer satisfaction has increased by up to 37%. We've been routing calls, emails, social posts, and chats, faster and very effectively so far. The Vocalcom user interface is amazing, one of the nicest I've seen in a long time. It is intuitive and user friendly and completely eliminated any learning curve - This is just a great product, and it's making my life much easier.
Contact center software
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