Contact center software reviewed by McDonald's

Global rating
5 /5
4 /5
5 /5
Customer Support
5 /5
Contact center software

It’s all in one place, our lives are a lot easier

We are thrilled with the flexibility, customization, ease of use and the capabilities provided by Vocalcom contact center software. It really has enhanced our services and responses time as well as the customer experience we provide. The contact center software interface is easy to use and quick. It allows our support team to tackle a high volume of tickets and either solve the problem or escalate it to our engineering team. Vocalcom contact center software also includes excellent reporting so we can track how effective each agent is and identify problem based on ticket volumes. It's also really customizable.
Contact center software
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