• 5
    Global rating
    (5/5)
    Ease-of-use
    5 /5
    Functionality
    5 /5
    Performance
    5 /5
    Customer Support
    5 /5
    Contact center solution

    Terrific sales acceleration platform backed by a great team.

    We are very impressed with Vocalcom's system. The results are there. Higher contact, call volumes, and contact ratios. Reps work much faster than they ever could. We're able to turbocharge our sales efforts. It has more than doubled our productivity and given us better visibility into inside sales efforts. Managers love it because of the tracking and dashboards while inside sales don't wear out their fingers dialing manually, can easily leave recorded voice-mails, schedule follow-ups and send emails and text messages with one click. Great support from all the people involved at Vocalcom, they have been helpful, accommodating, understanding and very supportive in the transition.

    Contact center solution
  • 4.5
    Global rating
    (4.5/5)
    Ease-of-use
    5 /5
    Functionality
    4 /5
    Performance
    5 /5
    Customer Support
    4 /5
    Contact center software

    Vocalcom contact center software was absolutely the best choice for us.

    Vocalcom's contact center softawre not only came in at half the price of the competition, but also offered additional functionality that the others couldn't provide. We’re now able to deliver an intensely personalised service; thereby enhancing the customer experience, while improving satisfaction in our contact centers. A powerful and simple contact center software. I have used several other solutions similar to this, and Vocalcom is a giant leap above all the rest. It's simple with easy list CRM integration and helpful team always on call, and without firewall issues.
    Contact center software
< Back to Customers Reviews