• 4.8
    Global rating
    (4.8/5)
    Ease-of-use
    5 /5
    Functionality
    5 /5
    Performance
    5 /5
    Customer Support
    4 /5
    Native Dialing Solution for Salesforce

    Outbound call solution integrated directly into Salesforce.

    Lead Generation Without Speed Limits! Fantastic native dialing solution for Salesforce. Easy to use dialer application and just an awesome product. Dramatic increase in productivity and all the time consuming manual clicks we usually did are automated with a single disposition. Having a “Native” predictive dialer to Salesforce is a must for inside sales/telemarkeitng and collections teams. The efficiency gains is huge. We have implemented and evaluated multiple dialers and the Vocalcom guys have the best dialing system for Salesforce to date. The fact that it is native to Salesforce makes the functionality in Salesforce heads and shoulders above the others; predictive dialing, click-to-call, post-call automation, regional ID, call monitoring and recording, live dashboards, outbound IVR, predictive/preview dialing, SMS messaging, email, and mobile web to help organizations reach their customers through compliant contact strategies. Very impressive, great functionality, excellent support, I highly recommend to any business with an inside sales team.
    Native Dialing Solution for Salesforce
  • 4.5
    Global rating
    (4.5/5)
    Ease-of-use
    5 /5
    Functionality
    4 /5
    Performance
    5 /5
    Customer Support
    4 /5
    Native Dialing Solution for Salesforce

    Really nice integration to Salesforce.

    Vocalcom offers a superb native dialing solution for Salesforce. I am speaking here as a salesforce user and I was very impressed with everything that I have seen. From the speed of deployment through to service and support they have a geniune desire to improve your business. Predictive dialing, click to dial, call routing, IVR, recording and then workflow into Salesforce is crisp and integtates so well. I've been testing this for the last few months and this technology is incredible. Productivity has skyrocketed and so have sales. Contact rates tripled and sales have increased significantly. Predictive dialer installation took 5 minutes. Vendor support team has been very responsive. This native dialing solution has the highest ROI of anything I've tested.
    Native Dialing Solution for Salesforce
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