Vocalcom

Cloud Customer Services Platform

The Leading Provider of Cloud Contact Center Software

Trusted by over 3,500 firms like yours in 47 countries worldwide.

Vocalcom contact center solution unleashes the full power of cloud to grow your sales faster and deliver revolutionary customer service from anywhere, across every channel, over any device. Cloud-based, massively scalable, built with web technologies, communication-rich, and user-focused—which allows for rapid time to market, customized to our clients' needs.

If you are looking to add key contact center features or just want more information on the next-generation of contact center solutions, we'd be happy to answer your questions. Simply fill out the form, or for immediate assistance, call us at .

Vocalcom offers an always-on, highly secure cloud contact center solution, designed from the ground up to make your agents more productive. And with 100% cloud delivery and a pay-as-you-go model, you’ll save costs, get up and running quickly.

Companies using Vocalcom get results * :

  • +41% Increase in agent productivity
  • +33% Faster first contact resolution
  • +34% Increase in customer satisfaction
  • +21% Reduction in average handle time

What's Next?

Sell More. Service Better

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(*) Source: Vocalcom Customer Relationship Survey conducted nevember 2013, by an independent third-party, BVA group, on 1,080+ customers randomly selected. Response sizes per question vary.
Social Media call center Software
With Vocalcom, we’ve significantly improved the quality of our customer experiences. The company’s customers rave about its support. We have full, feature-rich capabilities, and we can scale on a moment’s notice. That’s just the situation you want to be in.

Shaun Underwood FLOW ENERGY
Jan 14, 2014.

Reviews about Vocalcom : 4.8/5 on 74 verified customer reviews