5
Global rating
(5/5)
Ease-of-use
5 /5
Functionality
5 /5
Performance
5 /5
Customer Support
5 /5
Contact center software

Double-digit improvement in customer satisfaction within weeks of commissioning the new solution.

We saw a double-digit improvement in customer satisfaction within weeks of commissioning the new customer contact center solution. 4 service centers in 4 countries handle yearly 800,000 contacts per year in 12 languages over phone, chat, email, fax, mail, Twitter & Facebook. PIXmania has replaced a patchwork of 10 tools with an integrated solution combining Vocalcom Multi-channel Contact Center Management and Zendesk Customer Service Software. We are very pleased with the initial customer feedback on our new customer service. It exemplifies how we are becoming a lean enterprise.
Contact center software
< Back to Customers Reviews