12 Windows Apps Behind the Strings

12 Windows Apps Behind the Strings

12 Windows Apps Behind the Strings

Adam and Shaun Lee, founders of Bohemian Guitars, are fueled by Windows apps and their own ingenuity. Discover how they continue to change what it means to ‘make music.’ http://wndw.ms/IkufBa

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Social Media: A Core Business Element for Contact Center Success

Customer experience management is critical to a company’s success. A large part of this involves tailoring service programs to incorporate channels of communication based on individual customer’s preferences. One such channel is social media – and it’s becoming increasingly popular. In a recent survey commissioned by market research firm Aberdeen Group on trends impacting contact center services, it was found...
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