2014 Top Insights for Finance Executives

2014 Top Insights for Finance Executives

2014 Top Insights for Finance Executives

The nature of work is changing, and many finance teams are turning to transformation to manage this challenge—unfortunately, 70% fail. Leading companies successfully approach change by creating more effective finance operating models, improving overhead productivity, and developing the right nontechnical staff skills—all to help the business make better decisions and enable and support growth. Learn how: http://www.cebglobal.com/topinsights

By Vocalcom

The Importance of Survival Technologies in Customer Service

Perhaps the most important cornerstone of a functional and effective cloud contact center is the customer care aspect of the enterprise. After all, without properly serving the customer, there would be no contact center to manage in the first place. Thinking critically about this aspect of any business is necessary, just as the process of breaking the idea down into...
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