2014 Top Insights for Finance Executives

2014 Top Insights for Finance Executives

2014 Top Insights for Finance Executives

The nature of work is changing, and many finance teams are turning to transformation to manage this challenge—unfortunately, 70% fail. Leading companies successfully approach change by creating more effective finance operating models, improving overhead productivity, and developing the right nontechnical staff skills—all to help the business make better decisions and enable and support growth. Learn how: http://www.cebglobal.com/topinsights

By Vocalcom

Enhancing the Customer Experience Amidst the Internet of Things

No matter what the industry, there is no doubt that customer service is changing and being influenced by the Internet of things (IoT). In no small way, this directly impacts the perceived and real experience of using call center software. As customer service becomes increasingly reliant on the Internet, it is important for any organization with a hand in the...
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