2014 Top Insights for IT Executives

2014 Top Insights for IT Executives

2014 Top Insights for IT Executives

The nature of work is changing and technology has become the most integral business driver. As a result, IT organizations are under greater strain. To succeed in this environment, IT must make changes to the way it approaches IT strategy, operations, and workforce. Learn how: http://www.cebglobal.com/topinsights

By Vocalcom

Three Unique Strategies for Securing Customer Loyalty

One of a company’s most lucrative – and, at times, overlooked – assets is its customers. This is especially true in the contact center industry, where it’s essential to prioritize call center solutions that seek to better address and engage with customer needs and interests. In light of this, Couch & Associates Inc. recently released an infographic demonstrating the significant...
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