2014 Top Insights for Legal Executives

2014 Top Insights for Legal Executives

2014 Top Insights for Legal Executives

Given the changing impact of information, traditional monitoring processes and technology advancements alone no longer deliver effective identification, management, and prevention of business risks. This change demands the need for early detection and rootcause analysis. Learn how: http://www.cebglobal.com/topinsights

By Vocalcom

Latin American Contact Center Market Has a Lot to Look Forward To

The contact center industry has long been one of the world’s most vital, boasting the ability to connect through phone—and later e-mail, chat and social media messaging—making it ideal for distributing service centers throughout the world. The latest market to fully utilize the benefits of call center software has been Latin America, where $315 million of market earned revenues were...
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