2014 Top Insights for the World's Leading Executives

2014 Top Insights for the World's Leading Executives

2014 Top Insights for the World's Leading Executives

CEB is helping executives and their teams address the five critical areas of change that have significant implications for organizations worldwide. Learn how: http://www.cebglobal.com/topinsights.

By Vocalcom

Three Customer Service Misconceptions Debunked

A company always needs to be on the cutting edge of the latest service trends so that it does not fall behind or become known for antiquated service practices. The fact that customer service demands are always changing is a great thing; it provides ample opportunity for your company to grow, however, it can also be one of your greatest...
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