2014 Top Insights for the World's Leading Executives

2014 Top Insights for the World's Leading Executives

2014 Top Insights for the World's Leading Executives

CEB is helping executives and their teams address the five critical areas of change that have significant implications for organizations worldwide. Learn how: http://www.cebglobal.com/topinsights.

By Vocalcom

How Are You Connecting with Your Traveling Customers?

People like to travel; however, that doesn’t eliminate their need for high-quality customer service. Not only do an average 76 percent of online travelers plan their leisure trips online as opposed to a more traditional method, but 80 percent of online U.S. travelers are active on at least one social network, with 73 percent logging onto their favorite social channels...
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