2015 Update Overview of Microsoft Dynamics Marketing

2015 Update Overview of Microsoft Dynamics Marketing

2015 Update Overview of Microsoft Dynamics Marketing

Here's a short informative video featuring Karan Srivastava. He gives you an overview of the newest capabilities in the Microsoft Dynamics Marketing 2015 update and explains the rich capabilities we've developed across three key pillars; multi-channel campaign management, sales & marketing collaboration, and efficient marketing operations. For more information on Microsoft Dynamics Marketing, please visit these sites: http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx http://www.microsoft.com/en-us/dynamics/crm-help-center/default.aspx http://dyn.ms/CRMmkYTo

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Strengthening the Connections in Your Call Center

As an increasing number of multichannel options become available to call center agents and consumers alike, it’s important that each method work as efficiently as the next so that customers are able to transition, for example, from a mobile app to a voice solution without having to repeat the entire process all over again. Whether speaking to a call center...
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