A First Look at Windows 10

A First Look at Windows 10

A First Look at Windows 10

This is a recording of a media briefing held Sept. 30, 2014 in San Francisco, where Microsoft shared details of its new direction and roadmap with Windows 10 for enterprise, along with a demo of an early preview of the new operating system

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10 Tips for Exceptional Customer Service - Part 2

As described in our previous blog post, providing exceptional customer service means surpassing customer expectations. From embracing a proactive approach to engaging employees for better feedback, contact centers can better connect with their customers using a variety of different methods. Here are five more tips for delivering exceptional customer service. Empower your customers. Empower customers by giving them a full sense of...
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