A Smarter Way to Effect the Inertia of Large Companies

A Smarter Way to Effect the Inertia of Large Companies

A Smarter Way to Effect the Inertia of Large Companies

A Smarter Way to Effect the Inertia of Large Companies

By Vocalcom

Bringing CRM Back to the Basics

As technology in the call center software becomes ever more sophisticated, it’s easy to forget who’s at the heart of all of these great advances: the customer. It’s especially important to keep this fact top of mind when dealing with your customer relationship management (CRM) software. Performance metrics and analytics are certainly important (and a great CRM dialer can help...
View Full Article