Accelerating Salesforce Adoption of Process, Applications, & Capabilities

Accelerating Salesforce Adoption of Process, Applications, & Capabilities

Accelerating Salesforce Adoption of Process, Applications, & Capabilities

Join us to learn how you can accelerate user adoption of Salesforce within your organization and gain the ability to effectively communicate with users directly from within the Salesforce1 Platform. Cognizant will demonstrate how to improve all facets of Salesforce applications usage using KnowledgeNow (KN), a communication platform from Cloud Coaching International.

By Vocalcom

Top 5 Benefits of a Predictive Dialer for the Contact Center

Given the intense rhythm of a contact center, agent efficiency is always essential. When it comes to both customer service and sales, losing time can indeed be costly. However, with a predictive dialing solution , contact centers are empowered, through automated technology, to place calls at optimized times while automatically filtering out obstacles such as answering and fax machines, busy signals,...
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