Achieveit

Achieveit

Achieveit

Discover how a small company analyzes products, meets customer demands, tracks opportunities from lead to close, systemizes sales, and scales for growth at every step. This short interview from the Salesforce Success Series features Achieveit, a growing technology firm focused on bringing big thinkers and doers together to do great things. Learn more about how Salesforce helps small business at salesforce.com/small-business-solutions.

By Vocalcom

What Moore's Law Has In Common with the Contact Center

For many contact center managers, the prospect of figuring out how best to utilize contact center agents in dealing with Facebook and Twitter messages and wall posts and direct messages can be a daunting task. It’s easy to fondly recall the days when e-mail was the new big thing that contact centers had to additionally manage. Now, today’s multi-channel call...
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