Advice for Nonprofits New to the Web

Advice for Nonprofits New to the Web

Advice for Nonprofits New to the Web

Erika Johnson from the Google for Nonprofits team discusses how nonprofit organizations can use the web and Google tools to their advantage to raise awareness for their causes. Join the Google Small Business Community: http://g.co/gsbc

By Vocalcom

5 Reasons Humanized Customer Experiences Still Matter

In our digital age, many brands strive to enhance the customer experience through technology. Automated service, omnichannel strategy, and timesaving options like callbacks and IVR menus have all made modern customer service more efficient and appealing than it has been in the past. Yet, with all these advances, one might question what role humans play in these experiences, both today...
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