Advice for Nonprofits New to the Web

Advice for Nonprofits New to the Web

Advice for Nonprofits New to the Web

Erika Johnson from the Google for Nonprofits team discusses how nonprofit organizations can use the web and Google tools to their advantage to raise awareness for their causes. Join the Google Small Business Community: http://g.co/gsbc

By Vocalcom

Age is Just a Number: All Generations Demand Effortless Customer Service

Most likely, you’ve heard the phrase “Age is just a number.” In the contact center industry, this slogan rings especially true. Although customer service channel usage has significantly shifted from only a few years ago, all generations demand – and deserve – effortless customer service. Whether it’s e-mail, chat, mobile or traditional voice, the end result should be the same:...
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