Affordable Care Act: Competing for Customers

Affordable Care Act: Competing for Customers

Affordable Care Act: Competing for Customers

Insurers that traditionally considered employers and physicians as their customers will now need to compete for consumers' business as well. Is your organization prepared to compete? What are the key factors to consider? Sponsored by TeleTech.

By Vocalcom

Vocalcom Secures Atento's Stellar Customer Relationship Status

Call center managers everywhere have been on the lookout for better solutions to improve customer calls to support maximum talk time as well as to better keep track of calls. It’s no secret that this has been a long-time frustration, and the key to unlocking this mystery is oftentimes the biggest challenge. Vocalcom is well-known for technology that surpasses standard...
View Full Article