Affordable Care Act: Competing for Customers

Affordable Care Act: Competing for Customers

Affordable Care Act: Competing for Customers

Insurers that traditionally considered employers and physicians as their customers will now need to compete for consumers' business as well. Is your organization prepared to compete? What are the key factors to consider? Sponsored by TeleTech.

By Vocalcom

Analysis: The Federal Government Invests in Telemarketing

With the upcoming implementation of Obama’s Affordable Care Act in 2014, the federal government is going to be looking for ways to utilize telemarketing services in an attempt to explain aspects of the new act to U.S. citizens. Telemarketing investment by the government is nothing new, though. In 2012, the federal government spent over $322 million on telemarketing and call...
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