Ajay Agarwal, managing director, Bain Capital

Ajay Agarwal, managing director, Bain Capital

Ajay Agarwal, managing director, Bain Capital

Ajay Agarwal is a managing director at Bain Capital in Palo Alto, where he focuses on early-stage software, mobile and Internet investing.

By Vocalcom

Top Reasons Why You Need a Cloud Contact Center

It’s indisputable: the cloud is permanently changing the call center. If you’re a call center manager, IT administrator or system integrator who hasn’t yet considered the immense possibilities that cloud computing offers, then you’re a few steps behind in a game of which other players are rapidly moving forward. Don’t believe us? Let’s take a look at three essential reasons...
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