Ajay Agarwal, managing director, Bain Capital

Ajay Agarwal, managing director, Bain Capital

Ajay Agarwal, managing director, Bain Capital

Ajay Agarwal is a managing director at Bain Capital in Palo Alto, where he focuses on early-stage software, mobile and Internet investing.

By Vocalcom

6 Tips for Building Customer Trust

When brands set the goal of delivering great customer service, many aim to increase customer loyalty and reduce churn. While this idea might make sense, one important one is often overlooked: Building customer trust is at the heart of winning their loyalty. Without trust, customers simply lack the confidence and excitement that can turn them into true brand advocates. So...
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