Alaska Airlines Takes to the Sky With Windows 8.1 Tablets

Alaska Airlines Takes to the Sky With Windows 8.1 Tablets

Alaska Airlines Takes to the Sky With Windows 8.1 Tablets

As part of a plan to upgrade its in-flight entertainment, improve customer loyalty, and enhance its overall passenger experience, Alaska Airlines deployed 7,000 tablets running Windows Embedded 8.1 Industry. The tablets include offerings from Xbox games and movies to the latest TV shows and magazines.

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The 'Perceived' Demise of E-mail: Fact or Fiction

It’s indisputable that many in the call center industry have been putting an emphasis on the need to utilize social media sites, such as Facebook and Twitter. While this is good and well (social media is pinned as being the future of customer service) this enthusiasm for new outlets could easily be construed as a dismissal of previous standards, such...
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