Alaska Airlines Takes to the Sky With Windows 8.1 Tablets

Alaska Airlines Takes to the Sky With Windows 8.1 Tablets

Alaska Airlines Takes to the Sky With Windows 8.1 Tablets

As part of a plan to upgrade its in-flight entertainment, improve customer loyalty, and enhance its overall passenger experience, Alaska Airlines deployed 7,000 tablets running Windows Embedded 8.1 Industry. The tablets include offerings from Xbox games and movies to the latest TV shows and magazines.

By Vocalcom

Part 2 - Turning Your Contact Center into More than Just a Cost Center

One huge challenge today for many enterprises is supporting consumers who begin transactions on one channel and then move to another. In part one of this series, we examined how customer experience teams need to better optimize these strategies for companies’ overall goals and objective with advanced, integrated call center software solutions. Perhaps one of the biggest downfalls for a...
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