Alcatel Lucent Interview

Alcatel Lucent Interview

Alcatel Lucent Interview

Alcatel Lucent Interview

By Vocalcom

Need-to-Know Info for Taking Your Service Center From Standard to Stellar

Research continues to prove the success of treating customers more like you would your very own friends and family. For example, in a recent Customer Experience Impact (CEI) report from Oracle, over half of customers said that brands have fallen short due to impersonal service, where some say that the company can’t even get the customer’s name right. This push...
View Full Article