Annie Director Will Gluck on using technology to create

Annie Director Will Gluck on using technology to create

Annie Director Will Gluck on using technology to create

Annie Director Will Gluck talks about his creative process, and the roll Microsoft plays in it.

By Vocalcom

Platform-as-a-Service and its Importance to Cloud Contact Centers

Cloud computing mainly consists of three methods of service: Platform-as-a-Service (PaaS), Software-as-a-Service (SaaS) and Infrastructure-as-a-Service (IaaS). As the cloud contact center footprint grows, it is undoubtedly important that cloud-users be aware of what the most prolific service is and why it should utilize this service. In a study by 451 Research, it is estimated that the cloud computing market will...
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