APAC Connect 2014

APAC Connect 2014

APAC Connect 2014

Relive all of the excitement at Connection 2014, hosted by the Salesforce Marketing Cloud! Filmed and produced by Viocorp http://salesforce.com/marketingcloud - The customer revolution has begun—and it’s never been more important to develop real relationships with your customers. Salesforce Marketing Cloud is the world’s most powerful 1:1 digital marketing platform, helping you make the most of every customer interaction. Are you ready to create personalized, cross-channel customer journeys that deliver exceptional brand experiences? The future of digital marketing is here. See why Salesforce Marketing Cloud is excited to be leading the way. Build and manage your customer journeys with Salesforce Marketing Cloud: Journey Management: http://www.salesforce.com/marketing-cloud/features/digital-marketing-optimization/ Email: http://www.salesforce.com/marketing-cloud/features/email-marketing-solutions/ Mobile: http://www.salesforce.com/marketing-cloud/features/mobile-marketing-software/ Social: http://www.salesforce.com/marketing-cloud/features/social-media-marketing/ Web: http://www.salesforce.com/marketing-cloud/features/web-marketing-data/ Ads: http://www.salesforce.com/marketing-cloud/features/social-advertising-solutions/ Predictive Intelligence: http://www.salesforce.com/marketing-cloud/features/predictive-internet-intelligence/ Content & Messaging: http://www.salesforce.com/marketing-cloud/features/content-marketing-optimization/ Customer Data Platform: http://www.salesforce.com/marketing-cloud/features/customer-data-platform/ Want to stay up-to-date on digital marketing? The Salesforce Marketing Cloud blog publishes everything you need to stay ahead of the curve, including best practices, tips, trends, and recent research: http://exacttarget.com/blog Learn more about Salesforce Marketing Cloud: http://marketingcloud.com For more information about Salesforce: http://salesforce.com

By Vocalcom

Top 4 Benefits of IVR Systems for Customer Service

Automation is quickly becoming the rule for delivering faster and richer customer experiences. Giving customers self-service options is key to empowering them and winning their long-term loyalty. One of the most sophisticated tools for great automated service is IVR, or interactive voice response. IVR systems are telephony menu systems that use either speech-recognition or touch-tone technology to enable the identification,...
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