APAC Connect 2014

APAC Connect 2014

APAC Connect 2014

Relive all of the excitement at Connection 2014, hosted by the Salesforce Marketing Cloud! Filmed and produced by Viocorp http://salesforce.com/marketingcloud - The customer revolution has begun—and it’s never been more important to develop real relationships with your customers. Salesforce Marketing Cloud is the world’s most powerful 1:1 digital marketing platform, helping you make the most of every customer interaction. Are you ready to create personalized, cross-channel customer journeys that deliver exceptional brand experiences? The future of digital marketing is here. See why Salesforce Marketing Cloud is excited to be leading the way. Build and manage your customer journeys with Salesforce Marketing Cloud: Journey Management: http://www.salesforce.com/marketing-cloud/features/digital-marketing-optimization/ Email: http://www.salesforce.com/marketing-cloud/features/email-marketing-solutions/ Mobile: http://www.salesforce.com/marketing-cloud/features/mobile-marketing-software/ Social: http://www.salesforce.com/marketing-cloud/features/social-media-marketing/ Web: http://www.salesforce.com/marketing-cloud/features/web-marketing-data/ Ads: http://www.salesforce.com/marketing-cloud/features/social-advertising-solutions/ Predictive Intelligence: http://www.salesforce.com/marketing-cloud/features/predictive-internet-intelligence/ Content & Messaging: http://www.salesforce.com/marketing-cloud/features/content-marketing-optimization/ Customer Data Platform: http://www.salesforce.com/marketing-cloud/features/customer-data-platform/ Want to stay up-to-date on digital marketing? The Salesforce Marketing Cloud blog publishes everything you need to stay ahead of the curve, including best practices, tips, trends, and recent research: http://exacttarget.com/blog Learn more about Salesforce Marketing Cloud: http://marketingcloud.com For more information about Salesforce: http://salesforce.com

By Vocalcom

The Versatility of Video for Optimum Customer Engagement

When it comes to delivering excellent customer service, brands nowadays have numerous channels at their disposal--some of which didn’t even exist a decade ago. Omnichannel strategy has gradually become the rule rather than the exception as a competitive differentiator among brands, with live chat rivaling social media platforms as a preferred customer engagement channel. And within the realm of live...
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