AppExchange: Manual Makeover - How Business Process Automation Saves the Day

AppExchange: Manual Makeover - How Business Process Automation Saves the Day

AppExchange: Manual Makeover - How Business Process Automation Saves the Day

How do you empower an entire global organization through a risk management work platform while improving efficiencies in numerous business units/departments? Join us for examples of how Fortune 1000 organizations successfully leverage Riskonnect (native risk management work platform app) to drive risk management into the operations of an organization while improving productivity. Hear how Ruby Tuesday improved customer service response time from 8 minutes to 2 minutes, reduced fraudulent claims by 76%, and reduced guest services work hours by 33%. And, learn how Avery Dennison improved data accuracy and realized a 67% improvement in efficiency by changing how they gather insurance-related information and submit this information to their insurance carriers.

By Vocalcom

Your Average Customer Manages Three E-mail Accounts

Your customers are overwhelmed, and now, research is proving this to be truer than ever. Think about it: As we continue to technologically progress, customers are being given more and more channels for managing and maintaining their daily affairs, which translates to more channels for your contact center to connect and engage through. As unbelievable as it now seems, 10...
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