AppExchange: Manual Makeover - How Business Process Automation Saves the Day

AppExchange: Manual Makeover - How Business Process Automation Saves the Day

AppExchange: Manual Makeover - How Business Process Automation Saves the Day

How do you empower an entire global organization through a risk management work platform while improving efficiencies in numerous business units/departments? Join us for examples of how Fortune 1000 organizations successfully leverage Riskonnect (native risk management work platform app) to drive risk management into the operations of an organization while improving productivity. Hear how Ruby Tuesday improved customer service response time from 8 minutes to 2 minutes, reduced fraudulent claims by 76%, and reduced guest services work hours by 33%. And, learn how Avery Dennison improved data accuracy and realized a 67% improvement in efficiency by changing how they gather insurance-related information and submit this information to their insurance carriers.

By Vocalcom

Small Companies Turn to Call Center Solution Partners to Help with TCPA

It’s been nearly 30 days since the updated Telephone Consumer Protection Act (TCPA) went into effect (on October 16th). By now, most medium to large companies have shored up their permission language, with business rules already being out in the market for following the guidelines for turning prospects into customers. Many smaller companies, however, are still struggling to find the...
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