AppExchange: Terafina Shaping Financial Services (2)

AppExchange: Terafina Shaping Financial Services (2)

AppExchange: Terafina Shaping Financial Services (2)

With over 2,500 apps on AppExchange, how do you find the ones specifically designed to solve your businesses' unique challenges? Join us at the AppExchange Partner Theatre and hear from an AppExchange partner and their customer about the real business benefits to their app, and how it is helping their customer extend Salesforce.

By Vocalcom

Delivering the Optimal Customer Experience

Some people may think that customer service and customer experience are essentially the same. In truth, customer service focuses on delivering support to a customer, whereas customer experience considers the perspective of the customer—what it actually feels like to be on the receiving end of support. Customer experience is increasingly becoming a priority for businesses, with Forrester Research reporting that...
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