Apple Store, West Lake - About the Artist

Apple Store, West Lake - About the Artist

Apple Store, West Lake - About the Artist

To celebrate the opening of our first store in Hangzhou, we partnered with artist Wang Dongling. Get a behind-the-scenes look at his process and the artwork he created for Apple Store, West Lake.

By Vocalcom

Customer Service Reps Are No Longer at the Bottom of the Food Chain

Today’s call center solutions have taken agents and heightened them to levels of personalized support that could not be obtained without the addition of technology. However, the technology and its features are only as powerful and capable as the people who are utilizing them. This means that managers must seek out and hire agents who are as tech-savvy as they...
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