Apple Watch â Guided Tour: Activity

Apple Watch â Guided Tour: Activity

Apple Watch â Guided Tour: Activity

Learn how to use the Activity app to track your daily activity and stay motivated to sit less, move more, and get some exercise.

By Vocalcom

The Double A's of Customer Complaints: Acknowledge and Apologize

Understanding, sympathy, empathy and compassion – these are all valuable and necessary traits for a customer service rep; however, these emotions can easily get lost while interacting with a particularly rowdy customer. Even more, today’s call center interaction is much different than that of yesteryear, where it now involves multiple lines of communication, including social, Web and mobile. To ensure...
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