Apple Watch â Guided Tour: Digital Touch

Apple Watch â Guided Tour: Digital Touch

Apple Watch â Guided Tour: Digital Touch

Learn how to quickly connect with people you care about in new ways only Apple Watch makes possible.

By Vocalcom

What is Customer Relationship Management?

From BPO and IP to CEM and SIP, call center jargon often seems like a dizzying maze of mysterious acronyms. Today, we’re focusing on one of them: CRM, or Customer Relationship Management. First, let’s clarify exactly what is meant by customer relationship management. Our own CRM partner, Salesforce, excellently defines the term in a recent blog post, comparing it to...
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