Apple Watch â Guided Tour: Digital Touch

Apple Watch â Guided Tour: Digital Touch

Apple Watch â Guided Tour: Digital Touch

Learn how to quickly connect with people you care about in new ways only Apple Watch makes possible.

By Vocalcom

Omnichannel is the Key to a Seamless Customer Experience

It seems that many brands nowadays are taking an omnichannel approach by embracing social media, SMS, chat, email, and video in addition to the traditional voice channel. Taking this approach, however, is not quite the same as delivering an optimized omnichannel experience. Accenture reports that 65% of consumers are frustrated by inconsistent experiences across channels, while Forrester further reports that...
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