Apple Watch â Guided Tour: Music

Apple Watch â Guided Tour: Music

Apple Watch â Guided Tour: Music

Learn how to control the music on your iPhone and listen to a playlist directly from your watch. http://www.apple.com/watch/guided-tours/#film-music

By Vocalcom

Best Practices for Social Media Use in the Call Center

Over the years, call center agents have quickly moved from simple telephone solutions to e-mail, Web chat and more, and now, social media is becoming the latest go-to method of communication for consumers. In fact, it’s estimated that within five years, product-based social media interactions will be equivalent to that of phone interactions, according to DMG Consulting, with 70 to...
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