AppOrchid at #SAPtd 2014

AppOrchid at #SAPtd 2014

AppOrchid at #SAPtd 2014

In this video AppOrchid's CEO Kumar Krishna explains the capabilities of their artificial intelligence solution on SAP HANA. This video was taken at SAP TechEd && d-code Las Vegas 2014.

By Vocalcom

Eighty Percent of Shoppers Prefer Cross-Channel Communication

The world of customer service is competitive, there’s no two ways about it. Therefore, when it comes to trying to make your call center applications as effective as possible, it’s imperative that not just one source of communication is depended on to reach clients. In fact, a new NCR poll reveals that 70 percent of retailers believe customers are more...
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