Ashley Furniture Industries and Microsoft Dynamics

Ashley Furniture Industries and Microsoft Dynamics

Ashley Furniture Industries and Microsoft Dynamics

After selling its products through mom-and-pop retailers, Ashley Furniture Industries made the strategic decision ten years ago to open its own brick-and-mortar stores. Since then, the company has grown into the top-selling furniture store brand in the world and the number one retailer of furniture and bedding in the United States. Read more about Ashley Furniture.

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Best Practices for Successfully Offering Preferred Communication Channels

It’s no secret that customers use more than one method to get the information they want. Between the use of computers, iPads, smartphones and more, there’s now far more than one unique way for customers to reach out to companies and get information. Therefore, among the many call center solutions on the market today, it is absolutely critical that companies...
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