Ask an Advisor: Rolling with the Punches

Ask an Advisor: Rolling with the Punches

Ask an Advisor: Rolling with the Punches

Knowing what’s happening outside and around your neighborhood can have an impact on your business’ bottom line - for better or worse. Join the Google Small Business Community (http://g.co/GSBC) and Advisor +Aileen Gemma Smith,  who will answer your questions about how to anticipate business interruptions impacting your brick & mortar business and how to roll with the punches. RSVP and submit your questions below.

By Vocalcom

Three Must-Have Features For Strengthening Virtual Call Center Agents

Taking call center operations into the virtual realm has proven quite beneficial for business managers and contact center professionals for several reasons: significant cost savings, increased productivity and greater overall flexibility. Perhaps most notable, however, is the benefit of improved agent efficiency and increased employee satisfaction. Despite widespread initiatives for employees to work inside the office – like Marissa Mayer’s...
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