Autolib': Driving the value of the Internet of Things

Autolib': Driving the value of the Internet of Things

Autolib': Driving the value of the Internet of Things

In any major city, rush-hour driving can be tres miserable. Rather than sit idly by, officials in Paris decided to take action to ease congestion, noise and pollution. They created an intelligent car-sharing service built on Microsoft technologies that's transforming the Paris commute and taking thousands of cars off the roads. By connecting devices and harnessing new data streams, the Internet of Things (IoT) is creating a streamlined and personalized customer experience.

By Vocalcom

Relying on Data-Driven Decision Making in the Call Center

Today’s heavy technological reliance is no longer tied to smartphones and phablets; it’s spilled over into the job market in a very significant way. How so? Four words: Data-driven decision making. A major detriment to any contact center is poor employee retention so, needless to say, any tool that can help heighten retention should be considered. As a solution to...
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