Avaya Aura Conferencing â Types of Collaboration

Avaya Aura Conferencing â Types of Collaboration

Avaya Aura Conferencing â Types of Collaboration

Video collaboration lets you share your desktop, an application, a portion of your screen, even have a whiteboard session. Conducting fully engaged, on-point collaborative video conferences save you time and money. Find out more about Avaya Aura Conferencing at http://bit.ly/1aOV2iM

By Vocalcom

The Benefits of WebRTC for the Contact Center

In the modern contact center, agents communicate with customers over many more channels as they did in the past. No longer is it necessary to handle customer service concerns only by phone as many contact centers today embrace the omnichannel experience to connect via SMS, chat, social media, email, and video as well. For this reason, it’s more important than...
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