Avaya Canary Challenge Mini Bike Race

Avaya Canary Challenge Mini Bike Race

Avaya Canary Challenge Mini Bike Race

Avaya held our annual mini bike race on the top floor of the parking structure to raise funds for the Canary Challenge. The Canary Challenge raises funds for cancer research at Stanford Cancer Institute and Canary Center at Stanford for Cancer Early Detection.

By Vocalcom

Don't Underestimate the Power of Online Service for Older Customers

The telephone still stands as the preferred method of communication for older consumers; however, the right call center software solution can be the key needed to bringing more of these traditional individuals over into the online realm. Confusion and usability are often cited as top reasons for older customers staying away from online service, but a recent study by Forrester...
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