AVAYA CEM Hub Video

AVAYA CEM Hub Video

AVAYA CEM Hub Video

Take a deep dive into consumer behavior and understand how your customers want to engage with your call center. Access the CEM Hub here http://bit.ly/14x38cK

By Vocalcom

Empowering Your Contact Center's Live Chat Engagement Initiative

Your customers are looking for something new. They want something fresh and different and innovative, which has lent a hand to many advanced call center applications, solutions and software. With the advent of multi-channel contact center support, you can deliver the ultimate service experience to your customers. Among this array of new and improved customer channels is live Web chat...
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