AVAYA CEM Hub Video

AVAYA CEM Hub Video

AVAYA CEM Hub Video

Take a deep dive into consumer behavior and understand how your customers want to engage with your call center. Access the CEM Hub here http://bit.ly/14x38cK

By Vocalcom

The Benefits of a Hybrid Cloud Contact Center

By definition, a hybrid is something that is formed by combining two things. However, we would take it one step further to say that a true hybrid is something that creates added value as a result of bringing together two invaluable items, as in 1 + 1 = 3. So, if you’re looking for ways to improve your call center...
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