Avaya CEO Kevin Kennedy accepts the #IceBucketChallenge

Avaya CEO Kevin Kennedy accepts the #IceBucketChallenge

Avaya CEO Kevin Kennedy accepts the #IceBucketChallenge

Avaya CEO Kevin Kennedy accepts the #IceBucketChallenge to #StrikeOutALS and nominates Gary Smith, Carl Russo, Gregory Slaton, Mike Runda and Charlie Giancarlo. To donate go to www.alsa.org

By Vocalcom

Simplicity for the Business User, Rich Functionality for the Enterprise

in·tu·i·tive. Adjective. Having the ability to know or understand things without any proof or evidence (Merriam-Webster Dictionary) When looking at ways to optimize performance and reduce call time in the contact center, one word that constantly comes up is “intuitive.” As in, “How can I make this technology more intuitive for my agents so that they can resolve problems faster,...
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