Avaya Collaborates with VMware on Enterprise-Class Hybrid Cloud Services

Avaya Collaborates with VMware on Enterprise-Class Hybrid Cloud Services

Avaya Collaborates with VMware on Enterprise-Class Hybrid Cloud Services

Avaya’s Joe Manuele talks about the company’s product strategy of building an open collaboration platform, and how Avaya’s alliance with VMware provides the ultimate openness and flexibility in delivering enterprise-class Customer and Team Engagement Solutions in private, public and hybrid cloud scenarios. Check out this article by analyst Sheila McGee-Smith on No Jitter to learn more “Avaya Taps vCloud Air for 'Engagement' Service’ http://www.nojitter.com/post/240169516/avaya-taps-vcloud-air-for-engagement-service

By Vocalcom

Business Continuity, Disaster Recovery and Your Call Center

The call center has been integral in helping the world overcome natural disasters. A quick scan on the Web will show that in the U.S. alone, there are countless centers offering support, relief and resources after 2012’s Hurricane Sandy and the February 2013 nor’easter that quickly followed. More recently, the tornado that uprooted the state of Oklahoma in May 2013...
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