Avaya Collaborates with VMware on Enterprise-Class Hybrid Cloud Services

Avaya Collaborates with VMware on Enterprise-Class Hybrid Cloud Services

Avaya Collaborates with VMware on Enterprise-Class Hybrid Cloud Services

Avaya’s Joe Manuele talks about the company’s product strategy of building an open collaboration platform, and how Avaya’s alliance with VMware provides the ultimate openness and flexibility in delivering enterprise-class Customer and Team Engagement Solutions in private, public and hybrid cloud scenarios. Check out this article by analyst Sheila McGee-Smith on No Jitter to learn more “Avaya Taps vCloud Air for 'Engagement' Service’ http://www.nojitter.com/post/240169516/avaya-taps-vcloud-air-for-engagement-service

By Vocalcom

Which Technologies Does Your Call Center Utilize?

With every new technology, there will always be the classic early adopter – the one who bravely paves the way for others – as well as the company who prefers to steadily work its way towards implementing the latest tools. When it comes to call center applications, however, the quicker your call center utilizes the market’s most transformative technology (and...
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