Avaya Collaborates with VMware on Enterprise-Class Hybrid Cloud Services

Avaya Collaborates with VMware on Enterprise-Class Hybrid Cloud Services

Avaya Collaborates with VMware on Enterprise-Class Hybrid Cloud Services

Avaya’s Joe Manuele talks about the company’s product strategy of building an open collaboration platform, and how Avaya’s alliance with VMware provides the ultimate openness and flexibility in delivering enterprise-class Customer and Team Engagement Solutions in private, public and hybrid cloud scenarios. Check out this article by analyst Sheila McGee-Smith on No Jitter to learn more “Avaya Taps vCloud Air for 'Engagement' Service’ http://www.nojitter.com/post/240169516/avaya-taps-vcloud-air-for-engagement-service

By Vocalcom

New Study Shows the Dominance of Social Service Over E-mail

As an enterprise’s online footprint grows larger and more encompassing, so do the ways in which customers interact with them. Whereas in the past, telephone and e-mail were the primary forms of communication with companies, today, social media services have taken hold as an invaluable way for company-client relationships to blossom. And, with this explosion of social media interaction, response...
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