Avaya Engagement Development Platform: Enhanced Business Applications for Better Customer Experience

Avaya Engagement Development Platform: Enhanced Business Applications for Better Customer Experience

Avaya Engagement Development Platform: Enhanced Business Applications for Better Customer Experience

Engagement Development Platform Release 3.0 accelerates the momentum of Avaya's latest application development environment. With Snap-in capabilities like WebRTC, Real-time Speech, Context Store and Work Assignment, all accessible through the Engagement Designer interface, creating meaningful applications across UC and CC environments has never been easier.

By Vocalcom

Giving Your Mobile Application Some TLC and Time

When developing any aspect of an enterprise, one must do so thoughtfully and with great care. The goal of developing any enterprise is to do so fruitfully, leading towards a new objective or accomplishment that in turn increases profitability and strengthens the customer experience. Choosing and developing a mobile application requires this same time and thoughtfulness, requiring that many questions...
View Full Article