Avaya Engagement Development Platform: Enhanced Business Applications for Better Customer Experience

Avaya Engagement Development Platform: Enhanced Business Applications for Better Customer Experience

Avaya Engagement Development Platform: Enhanced Business Applications for Better Customer Experience

Engagement Development Platform Release 3.0 accelerates the momentum of Avaya's latest application development environment. With Snap-in capabilities like WebRTC, Real-time Speech, Context Store and Work Assignment, all accessible through the Engagement Designer interface, creating meaningful applications across UC and CC environments has never been easier.

By Vocalcom

Part 2 - Are You Reaching All the Customers You Can? How Twitter Can Help

Twitter is the kind of tool that virtually any industry can leverage to realize unique advantages and obtain its ultimate objective. Whether you’re a startup restaurateur looking for innovative new menu options, a florist hoping to better promote its super competitive wedding package specials or a radio show attempting to hold more polls and contests, Twitter is the place to...
View Full Article