Avaya Engagement Development Platform

Avaya Engagement Development Platform

Avaya Engagement Development Platform

Find out how the Avaya Engagement Development Platform can help businesses achieve their collaboration goals of embedding communications into business processes and enabling users to focus on their priorities instead of technologies that enable the flow of information.

By Vocalcom

10 Tips for Exceptional Customer Service - Part 1

Many brands settle for delivering adequate, reactive customer service, with the belief that keeping up with customer inquiries and following through with orders are enough. While these steps are certainly important to keeping customers happy, truly exceptional customer service means surpassing expectations and giving customers what they didn’t even know they wanted. According to the 2015 Aspect Consumer Experience Survey,...
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