Avaya Engages Comes to NYC!

Avaya Engages Comes to NYC!

Avaya Engages Comes to NYC!

Join us March 4th, 2015, 8:30 AM - 1:30 PM at the Grand Hyatt New York - 109 East 42nd Street at Grand Central Terminal, New York, NY 10017. Learn more here: http://bit.ly/1A7rgL7!

By Vocalcom

Platform-as-a-Service and its Importance to Cloud Contact Centers

Cloud computing mainly consists of three methods of service: Platform-as-a-Service (PaaS), Software-as-a-Service (SaaS) and Infrastructure-as-a-Service (IaaS). As the cloud contact center footprint grows, it is undoubtedly important that cloud-users be aware of what the most prolific service is and why it should utilize this service. In a study by 451 Research, it is estimated that the cloud computing market will...
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