Avaya Engages Comes to NYC!

Avaya Engages Comes to NYC!

Avaya Engages Comes to NYC!

Join us March 4th, 2015, 8:30 AM - 1:30 PM at the Grand Hyatt New York - 109 East 42nd Street at Grand Central Terminal, New York, NY 10017. Learn more here: http://bit.ly/1A7rgL7!

By Vocalcom

Five Awesome Ways to Encourage Non-Customer Facing Employees

Every employee has a role in the customer lifecycle continuum; IT keeps the call center up and running, purchasing acquires cutting-edge products that customers want, shipping ensures those products are delivered on time and in excellent condition, and accounting makes sure all employees get paid, which keeps them happy and productive. Sometimes, though, non-customer facing employees (the guys in the...
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