Avaya Higher Education Solutions

Avaya Higher Education Solutions

Avaya Higher Education Solutions

Avaya’s solutions can enable institutions to recruit more effectively, facilitate better student outcomes, improve the educational experience and increase online learning opportunities, while providing a low TCO.

By Vocalcom

Raising the Bar for Collection Agencies with Advanced Predictive Dialing

The mere phrase “debt collection” automatically invokes frustrating images of exhausted call center agents attempting to euphemistically tell frustrated customers that they owe money. Thankfully, there is a technology that mitigates these challenges and improves the experience for both customers and collection agencies alike. Conversely, a predictive dialer solution offers many advantages aimed at enhancing agent efficiency and productivity by making...
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