Avaya Networking - Lessons from Sochi Olympics (Financial Services)

Avaya Networking - Lessons from Sochi Olympics (Financial Services)

Avaya Networking - Lessons from Sochi Olympics (Financial Services)

Chris Henkel – Sr. Director Worldwide Networking Specialists along with Dean Frohwerk, Director, Worldwide Solution Engineering take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya vertical subject matter experts highlight customer success stories that draw parallels to Sochi.

By Vocalcom

Engaging the Customer With Video Customer Support

With the abundance of different channels used nowadays for customer engagement, contact centers are challenged to keep up with the preferences and demands of their customers. While social media and live chat have gained popularity in recent years, research shows compelling facts about the best ways people learn and retain information: through visual, not just verbal, means. More than ever,...
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