Avaya Networking - Lessons from Sochi Olympics (Financial Services)

Avaya Networking - Lessons from Sochi Olympics (Financial Services)

Avaya Networking - Lessons from Sochi Olympics (Financial Services)

Chris Henkel – Sr. Director Worldwide Networking Specialists along with Dean Frohwerk, Director, Worldwide Solution Engineering take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya vertical subject matter experts highlight customer success stories that draw parallels to Sochi.

By Vocalcom

How Hosted Technology Can Help You Create an Informal Call Center

Mary works in accounting at the Irvine, California-based Smith Company. She’s not a call center agent, but when customers have questions about their account, calls get routed to her. Meanwhile, Clark works on the floor of the company’s largest retail store. Along with the other 20 store employees, he wears a headset and answers questions related to merchandise. The company’s...
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