Avaya Networking - Lessons from Sochi Olympics (Healthcare)

Avaya Networking - Lessons from Sochi Olympics (Healthcare)

Avaya Networking - Lessons from Sochi Olympics (Healthcare)

Chris Henkel – Sr. Director Worldwide Networking Specialists along with Dean Frohwerk, Director, Worldwide Solution Engineering take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya vertical subject matter experts highlight customer success stories that draw parallels to Sochi.

By Vocalcom

Leveraging Multi-Channel Communication to Your Advantage

Companies entrenched in the customer service space should be on the lookout for more innovative and cost-effective ways to provide valuable and profitable interactions. They know that in order to accomplish this, they can no longer solely rely on phone calls as their main form of outreach. New customer service and call center solutions are constantly being brought to market...
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