Avaya Networking - Lessons from Sochi Olympics (Manufacturing)

Avaya Networking - Lessons from Sochi Olympics (Manufacturing)

Avaya Networking - Lessons from Sochi Olympics (Manufacturing)

Chris Henkel – Sr. Director Worldwide Networking Specialists along with Dean Frohwerk, Director, Worldwide Solution Engineering take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya vertical subject matter experts highlight customer success stories that draw parallels to Sochi.

By Vocalcom

How Agents Can Prepare to Best Serve Customers

There is nothing better than the feeling of entering a restaurant without knowing what you want and having a waiter walk you through the entire meal. Even when you are unsure of what you want, a great waiter will help you arrive at your decision. For call centers, this is the type of approach that is necessary to best serve...
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