Avaya Networking - Lessons from Sochi Olympics (Retail)

Avaya Networking - Lessons from Sochi Olympics (Retail)

Avaya Networking - Lessons from Sochi Olympics (Retail)

Chris Henkel – Sr. Director Worldwide Networking Specialists along with Dean Frohwerk, Director, Worldwide Solution Engineering take a closer look at how the network design at the 2014 Sochi Olympics easily applies to different verticals. Avaya vertical subject matter experts highlight customer success stories that draw parallels to Sochi.

By Vocalcom

Conversational Commerce is Key to Millennial Customer Engagement

Conversational commerce is both simplifying and revolutionizing the customer experience. It's easier than ever to connect with favorite brands, asking for assistance and making purchases on the go. The revolutionary part is that customer experience has become infinitely richer and more personal. In the past, automation and mobile customer service have fallen short of customer expectations or simply lacked the...
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