Avaya Powers Effortless Engagement at Carlo's Bakery

Avaya Powers Effortless Engagement at Carlo's Bakery

Avaya Powers Effortless Engagement at Carlo's Bakery

Buddy Valastro’s New Jersey bakery, Carlo’s Bake Shop, has grown by leaps and bounds from its humble origins. Delicious, beautiful cakes, a charismatic TV presence, and a drive to engage with customers have contributed to the growth and success. And Avaya has helped Buddy scale how he engages every step of the way. Learn more: http://bit.ly/1QrixQ7

By Vocalcom

Data Center Use is Quickly Shifting to a Reliance on Cloud Servers

Within every cloud contact center is the necessity to store data, where it is internal or client information. Data centers serve as the most traditional method of storage; however, research shows that this is quickly transitioning to the use of cloud servers as the preferred approach. Within this year alone, cloud servers have been forecasted to surpass the use of...
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