Avaya Powers Effortless Engagement at Carlo's Bakery

Avaya Powers Effortless Engagement at Carlo's Bakery

Avaya Powers Effortless Engagement at Carlo's Bakery

Buddy Valastro’s New Jersey bakery, Carlo’s Bake Shop, has grown by leaps and bounds from its humble origins. Delicious, beautiful cakes, a charismatic TV presence, and a drive to engage with customers have contributed to the growth and success. And Avaya has helped Buddy scale how he engages every step of the way. Learn more: http://bit.ly/1QrixQ7

By Vocalcom

87 Percent of Telecom Leaders See WebRTC in Their Future...Do You?

The crystal ball of the telecom industry is predicting a promising future for WebRTC (real-time communications) solutions. At least, that’s what the results of Dialogic Inc.’s 2013 WebRTC Impact Survey suggest. The study, which examined market speculation on the adoption and disruptive potential of the Web-based contact center solution, revealed that 87 percent of telecom leaders are factoring WebRTC into...
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