Avaya Safe School Solution

Avaya Safe School Solution

Avaya Safe School Solution

Avaya Safe School Solution is a full stack solution consisting of Avaya networking and communications products along with DevConnect partner solutions. It leverages SIP technology to control and automate school’s emergency systems and devices such as door entry controls, paging systems, and mobile devices.

By Vocalcom

Optimizing Customer Service on Facebook

Contact centers that utilize social media channels to deliver customer service may think that all channels are alike. In reality, every social media site has its own characteristics which companies must consider to attain exceptional customer service. Facebook maintains great popularity as a social customer service channel. Unlike Twitter, which tends to be conversational and move fast with limited characters,...
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