Avaya Social Media Analytics

Avaya Social Media Analytics

Avaya Social Media Analytics

Social Media Analytics scans the social media feeds you select, searches for keywords you identify, and tracks conversations that matter to you. It pinpoints positive and negative posts on your products, your company, and your brand and then delivers them directly to your contact center, marketing department, public relations team, and other designated recipients.

By Vocalcom

The Growing Adoption of Cloud Storage over Data Centers

The transition of data center storage to cloud storage has been increasing over the years as the presence of cloud storage has exponentially increased. Other than increasing availability, the biggest reason for this is simple logistics. Data centers are physically large and take a good deal of upkeep to maintain. Data centers that are company owned and operated were relied...
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